• Free shipping from £69 purchase
  • Secured payment
  • Order before 12PM, Same-day dispatch
  • Satisfied or your money back

Jeujouet Warranties

Our first profession being a retail shop for more than 10 years, it seems essential to us to offer the same guarantees in order to facilitate your online shopping experience. To achieve this, we have grouped your main enquiries in 6 themes below. If we have not answered your question or if you have any comment, please do not hesitate to contact us at 01664 738 501 (Monday to Friday 8am- 5pm) or by email at contact@jeujouet.co.uk.

We look forward to serving you,

See you soon, Jeujouet team


Satisfait ou remboursé

If you are unhappy with an item or if you simply changed your mind, you can return your order or part thereof, however you must contact us prior to doing so, please email us at contact@jeujouet.co.uk  for authorisation.

To qualify for a refund, all the following conditions must be met:

  • The parcel must be returned within 14 days of receipt,
  • We are unable to accept returns for personalised items,
  • The goods must not have been used or damaged and be in saleable condition ; they should be returned in their original packaging,
  • Please download, print off & fill in the 'Returns Form' here.

If your return meets the conditions listed above, the refund will be issued within 15 days using the same payment method (by credit card or by Paypal). Return shipping charges will not be subject to refund.

When you receive authorisation, please send the parcel to the following address:

49100 ANGERS

Free shipping
from £69 purchase
Order before 12PM,
Same-day dispatch
Quality toys
or your money back
Any questions ?
01664 738 501