01664 738 501

Jeujouet Warranties

Our first profession being a retail shop for more than 10 years, it seems essential to us to offer you the same warranties and facilitate your purchasing experience. To do that, we regrouped your main enquiries in 6 themes . If however, you cannot find the answer to your question or if you have a comment, do not hesitate to contact us at 01664 738 501 or by email at contact@jeujouet.co.uk.

We look forward to serving you,

See you soon, Jeujouet team

Refund

Satisfait ou remboursé

If you are not totally happy with your purchase we are happy for you to return it however you must contact us prior to doing so. Email us at contact@jeujouet.co.uk or by call our UK landline number for authorisation on 01664 738 501.

In order for your return to be accepted, the following steps must be followed:

  • The parcel must be sent back within a period of 14 days starting from the date you receive the delivery.
  • The goods must not have been used or damaged and be in saleable condition. They should be returned in the original packaging.
  • The return must be sent using Royal Mail. For further details on how to do this contact us by email or call our customer services number.
  • Please include your name, address & invoice when you sent back the goods.

Providing that the steps detailed above are adhered to your return will be accepted and you will receive a refund within 30 days. The return postage fees will not be refunded. The refund will be made to the same payment method that was used for the initial payment, by cheque or by credit card.

When you receive authorisation, please send your return to the following address:
SAS JEUJOUET. COM
4 RUE DE L'AIGUILLERIE
49100 ANGERS
FRANCE